Our Culture and values

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NMH SHARE VALUE : MUR 8.10 as at 30-Mar-2023

Life at Beachcomber

Our Culture and values

Our culture and values are beacons for our Group. Trust, Team Spirit, Mauritian, Innovation, Service, Know-How, and Solidity… these values helped us grow from pioneers of the Mauritian hospitality industry, into its market leaders. Conceived in collaboration with our staff, these eight Core Values inspire Beachomber’s Mission, Vision, and Brand Promise and drive operational excellence.

Artisans of Beauty and Bounty: Values and Behaviours

Trust

"As an Artisan of Beauty and Bounty, I have self-confidence and trust in other Artisans. I keep the promise made to our clients in order to gain their trust."

Humane

"As an Artisan of Beauty and Bounty, I am humble, concerned for others and attentive to our guests, Artisans, partners and suppliers. I give special consideration and attention to each of them."

Team Spirit

"As an Artisan of Beauty and Bounty, I am versatile and attentive. I share the information that I have, am supportive and value the work of other Artisans. Mauritian: As an Artisan of Beauty and Bounty, I am an ambassador of Mauritius. I represent the rainbow nation with generosity through my simple, natural and welcoming attitude."

Mauricien

"Artisan de Beauté et de Bonté, je suis un ambassadeur mauricien. Grace à mon attitude simple et naturelle orientée vers l’accueil, je représente la Nation Arc-en-Ciel avec générosité."

Innovation

"As an Artisan of Beauty and Bounty, I keep an open mind to adapt to new situations; I also accept and look for new ways of working."

Service

"As an Artisan of Beauty and Bounty, I am proactive, available for our guests and Artisans, and meet their expectations as part of our promise and applicable standards."

Know-how

"As an Artisan of Beauty and Bounty, I am a professional who grows and shares his know-how."

Solidity

"As an Artisan of Beauty and Bounty, I contribute to the financial strength of my company. "

Artisan
stories

Artisans are the heart and soul of Beachcomber. These passionate individuals show love for their work, belief in our values, and an understanding that service, is the art of creating happiness and sharing the beauty of our island with the guests of our hotel.

Artisans embody, and communicate our values and commitments to our guests every day, and we make it our mission to ensure their continued success and career development within our Group. We empower them and offer them the opportunity to do the work they love in a supportive environment.

We invite you to take a moment to listen to the stories of some of these committed individuals. Long-standing members of the Beachcomber family, we’re delighted to showcase their achievements, stories and love for their work in the videos below.

Listening to our
artisan

We believe that the first step towards a healthy workspace is communication. That is why we created the “Forum Cozer Artizans” and “Lavwa Artizan Beachcomber”, exchange platforms which give our Artisans the opportunity to freely voice their opinions on their work environment.

Cozer Artizans

The Cozer Artizans forum is made up of elected Artisans and is chaired by the P&C Manager. The forum meets on a regular basis to discuss team motivation, innovation, staff wellbeing, and other work related matters.

Lavwa Artizan Beachcomber

Lavwa Artizan Beachcomber offers our Artisans the opportunity to evaluate the company’s annual performance in regards to its engagement, leadership, strategy and organisation.

Our happiness index for 2022

Beachcomber

87%

Hotellerie Mauricienne

82%

Index National

81%

Working with
the community

Beachcomber aims to bring a positive impact to communities in which our hotels are found.

As part of our commitment to sustainable development, our numerous CSR projects help communities by offering training and employment opportunities to vulnerable youth, promoting small entrepreneurs, education, and more. You can view a selection of our current projects below.

1

Projets Employabilité Jeunes (PEJ)

The PEJ project trains young job seekers in the academic and social skills necessary for a healthy personal and professional life. Through the programme, these youth are trained for jobs in various departments of the hospitality industry, such as room service, maintenance, the kitchen, and more.

2

Beautiful Local Hands

The Beautiful Hands programme promotes the work of local craftsmen and traditional Mauritian crafts in the boutiques and hotels on the island.

3

Duke of Edinburgh Award

The Duke of Edinburgh Awards is a collaboration between the FED and the Ministry of Youth aimed at boys and girls aged 14-24. The programme helps them develop new skills by making them regularly participate in community service activities as well as sports. With the assistance of Beachcomber, Artisans, who are part of the FED member committee, help recruit, support, and encourage young people in their village to participate in the Duke of Edinburgh Award.

4

Regional Committees for La Fondation Espoir et Développement (FED)

Each of our business units is part of a regional committee of the FED. Through these committees, we are able to bring about change through numerous social projects such as the following:

  • Le Victoria Beachcomber and Pointe aux Piments Government School collaborate to fight absenteeism of pupils from vulnerable backgrounds and provide them with academic support.
  • Le Trou-aux-Biches Beachcomber collaborates with Ecole Notre Dame de Fatima, a school which offers non-formal education to out-of-school youths. Artisans of the hotel provide training in hospitality skills to the pupils who also come for short educational visits and placements at the hotel.
  • Artisans of Shandrani Beachcomber organize introduction sessions to Information Technology in the villages of the South-East in collaboration with the IT Caravan of the National Computer Board.
  • An Artisan of Head Office who is also responsible of scouts groups in Curepipe has set up a roving library for the scouts. Freshly retired Beachcomber employees have also contributed to the project by sorting the books.

5

Beautiful Neighbours

As good neighbours, Beachcomber invites children from the community to share a meal and play at the hotel with our guests’ children.

We need your help!

Are you interested in helping our community?
Please contact our CSR Manager on Tel: +230 6019374 or by email : vvythelingum@beachcomber.com

Social and Environment
commitments

Artisans are the heart and soul of Beachcomber. These passionate individuals show love for their work, belief in our values, and an understanding that service, is the art of creating happiness and sharing the beauty of our island with the guests of our hotel

In addition to this, we encourage our Artisans of hospitality to present our commitment to environmental and social sustainability to all key stakeholders, including customers, suppliers, and contractors.

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commitments

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