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- Paradis Beachcomber Golf Resort & Spa is looking for a Quality Assurance Manager
Job offer
Paradis Beachcomber Golf Resort & Spa is looking for a Quality Assurance Manager
Published date : 11 July 2025
Closing date : 20 July 2025
Be An Artisan of Happiness
At Beachcomber Resorts & Hotels, we believe in nurturing talents and growth. We are actively looking for outstanding candidates to apply.
MAIN RESPONSIBILITIES
- Manages the daily operations and ensures the smooth functioning of the department.
- Develops, implements, and maintains the hotel’s Quality Assurance system in line with internal policies and industry standards.
- Conducts regular internal audits across departments (Housekeeping, Food & Beverage, Front Office, etc.).
- Identifies quality gaps and coordinates with department heads to implement corrective and preventive actions (CAPA).
- Drives guest satisfaction monitoring processes, analyzing feedback and trends to improve services.
- Leads quality training and awareness programs for staff.
- Plans and coordinates the Quality Calendar for collaborating with all departments and the resort
- Coordinates the Earth Check project standards implementation for certification.
QUALIFICATIONS AND PROFILE
- Degree/Diploma in Hospitality Management, Quality Management, or related field.
- Minimum 3 years’ experience in a similar role within the hotel or hospitality industry.
- Strong understanding of quality control systems, health & safety standards, and guest service excellence.
- Strong analytical, organizational, and interpersonal skills.
- Proficient in Microsoft Office and quality management tools.
- Able and willing to perform odd hours of work including Sundays, public holidays and cyclonic days.
Apply
now
Closing date: 20th July 2025
To apply, kindly send your CV and covering letter to:
The People & Culture Department
Paradis Beachcomber Golf Resort & Spa
Le Morne, Case-Noyale
Email: recruitment.pa@beachcomber.com
